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GAZETTE NOTICE NO. 63
GAZETTE NOTICE NO. 63
THE WATER ACT
(Cap. 372)
APPROVAL
under the powers granted by section 72(1)(b) and (2) of the Water Act, 2016, has approved
the regular tariff adjustment for the area served by Meru Water and Sewerage Services Company Limited (MEWASSCO).
MEWASSCO applied to the Water Services Regulatory Board (WASREB) for a review of water services tariffs for the period 2025/2026 to
2028/2029 in line with section 72 (1) (b) of the Act. Public consultation on the MEWASSCO application was carried out as per the requirements of
section 139 of the Water Act 2016.
Having considered the application, the written and oral submissions by all stakeholders and the current data, WASREB has determined that an
upward tariff review is justified for MEWASSCO to improve service delivery, operate sustainably and protect consumer interests by meeting the
tariff conditions attached to the tariff.
WASREB hereby gives a one-month notice from the date of this communication to all existing and potential customers of MEWASSCO that the
structure of approved tariffs for water services for the four financial years 2025/2026, 2026/2027 ,2027/2028 and 2028/2029 shall be as follows:
1.0 Approved Tariff Structure for the period 2025/2026 to 2028/2029
1.1 Water Tariff
Consumer Categories Consumption Block Approved Tariff
(M3) (KSh. /M3)
Domestic/Residential 1-6 95
7-20. 127
21-50 135
51-100 150
101-300 155
>300 160
Multi-Dwelling Units Flat Rate 127
Government/Institutions 1-50 135
51-100 145
101-300 150
>300 160
Commercial/Industrial 1-50 135
51-100 145
101-300 150
>300 160
Public Schools, Colleges and Universities 1-600 125
601-1200 135
>1200m3 140
Water Kiosks Per M3 70
Customers with non-functional meters shall be billed based on the average of the last three months’ bills.
1.2 Sewerage Tariff
1.2.1 Consumers with a Water Connection
(a) Sewerage will be charged at 75% of the water volumes, billed at the tariff for water specified (in 1.1) above for all customer
categories.
(b) Disconnected water accounts shall be charged based on the average of the last three months’ sewerage charges before the
disconnection.
1.2.2 Customer with no water connection
Sewerage consumers without a water connection shall be charged as follows:
• Domestic customers without a metered source of water (Per Single dwelling unit): KSh. 350 Per Month
• All other categories: 75% of the volume of water consumed as per the metered source of water including boreholes, at the rates specified in
(1.1) above.
1.3 Indexation
The utility’s approved tariffs for water and sewerage shall be eligible for annual indexation, as per the regulations of the Water Services
Regulatory Board (WASREB). The inflation adjustment shall come into effect every July of the tariff period commencing July 2027.
1.4 Miscellaneous Charges
Item/ Service Charge (KSh.)
Water Deposit
Category of consumer
Domestic 2500
18 18
Item/ Service Charge (KSh.)
Retail shops less than 10m3 3000
Retail shops with more than 10m3 3,500
Bar and restaurants with less than 15 m3 4000
Bar and restaurants more than 15 m3 6,000
Hotel class “A” and “B” with less than 150 m3 12,000
Hotel class “A” and “B” with more than 150 m3 15000
Hotel class “C” and ‘D’, with less than 150 m3 18000
Hotel class “C” and ‘D’ more than 150 m3 20,000
Hospitals and Health centres more than 150 m3 20,000
Hospitals and Health centres with less than 150 m3 12,000
Schools and other institutions have more than 200 m3 20,000
Schools and other institutions with less than 200 m3 10,000
Minor construction sites of more than 200 m3 15,000
Major construction sites with more than 300 m3 50,000
Light industries with less than 200 m3 30,000
Medium industries between 200 m3 and 300 m3 50,000
Heavy industries of more than 300 m3 100,000
Water Kiosks 5,000
Customers with only a sewer connection are to be charged a deposit equivalent to a water connection
Other Charges
Service
New water connection fee – Connection size: ½ inch to 1 inch 2,500
New water connection fee – Connection size: 1.5 inches to 3 inches 7,500
New water connection fee – Connection size above 3inches 15,000
Water Reconnection fee – at meter point 500
Water Reconnection fee – at mains 5,000 and double deposit
Tanker – 8000 & 16,000 litres 2,500 & 5,000 respectively per tanker within
MEWASSCO’s area for all consumers
Sale of water per M3 at Bowsing Point (own tanker) Ksh. 122
Replacement of stolen or damaged meters 100% of the market cost of the meter
Meter testing on request 500
Sewer Connection- Residential/ Domestic 5,000
Sewer Connection- Commercial, Government, Schools, Universities, and Colleges 7,500
Sewer Connection- Industrial 15,000
Private sewer unblocking 2,500
Leak detection services 1,000
Sewer Reconnection fee 15,000
Statement of account fees 200
For cutting off the supply at the request of the consumer 200
For turning on the supply other than in respect of a first connection 200
Exhauster Services (Company Exhauster)
Within the Central Business District (CBD) -KSh.
6,000
15 – 30 km Radius-KSh. 10,000
31 – 60 km Radius-KSh. 14,000
61 – 80 km Radius-KSh. 20,000
81 – 90 km Radius-KSh. 30,000
Over 90 km Radius-KSh. 35,000
Private Exhausters (Dumping into the company’s sewer system) 1,500 per load
Penalties
Illegal water connection -Commercial, Industry, Construction (Fraud) 100,000 plus estimated consumption during the
period of illegality
Illegal water connection (Fraud) – Domestic 30,000 plus estimated consumption during the
period of the illegality
Overcharging (fraud) at the water kiosk 15,000
Illegal sewer connection- Commercial, Industry, Construction 100,000
Illegal sewer connection- Domestic, Government, Schools, Universities & Colleges 30,000
Self-reconnection after cut-off for non-payment 5,000, and billing to be backdated from the date of
the cut-off
Surcharge for tampering with meters (this includes meter removal, reversing of meter,
etc)
5,000
Surcharge for direct suction of water from the supply line using a pump 10,000
2.0 Cost Structure
2.1 Cost Summary
Below is the summary of the recommended cost structure that makes up the total costs to be incurred by MEWASSCO during the tariff period:
Expenditure Item 2024/25 2025/26 2026/27 2027/28 2028/29
Operations 249,921,436 261,559,402 275,962,169 291,295,066 307,622,112
Maintenance 37,079,402 40,905,009 39,155,000 43,140,357 41,384,963
Regulatory Levy 17,277,020 18591,005 18,889,886 19,100,323 19,313,552
Total O&M Costs 304,277,858 321,055,416 334,007,055 353,535,746 368,320,627
Investment Costs 81,098,526 42,634,333 45,566,560 47,416,161 38,799,416
2nd January, 2026 THE KENYA GAZETTE
Expenditure Item 2024/25 2025/26 2026/27 2027/28 2028/29
Debt Repayment - 66,945,612 65,615,252 64,284,892 62,954,532
Total Costs 385,376,384 430,635,361 445,188,867 465,236,799 470,074,575
Total Billing (KSh.) 431,925,495 464,775,137 472,247,152 477,508,086 482,838,800
Collection Efficiency (%) 95% 95% 95% 95% 95%
Projected Revenue 410,329,220 441,536,380 448,634,794 453,632,682 458,696,860
O&M Cost Coverage (%) 135% 138% 134% 128% 125%
Total Cost Coverage (%) 106% 103% 101% 98% 98%
3.0 Conditions attached to the tariff approval.
The conditions attached to this approval, which shall form part of the license conditions of MEWASSCO, are:
3.1 Service Delivery Conditions attached to the Tariff
Target 2023/2024 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029
Water Coverage (%) 77% 77% 80% 81% 82% 83%
Water quality standards (%) 100% Compliance
Personnel Expenditure as % of O&M 40% 43% 32% 32% 32% 32%
Non-Revenue Water 20% 19% 18% 17% 17% 16%
Hours of Supply (Hrs.) 20 20 23 24 24 24
Staff per 1000 connections 7 7 6 6 6 6
Metering ratio (%) 100% 100% 100% 100% 100% 100%
Collection Efficiency (%) 104% 93% 95% 95% 95% 95%
Resale at kiosk KSh. 5.00 per 20l Jerry Can
3.2 Other Conditions
3.2.1 Annual budgets
The WSP shall adhere to the budgetary levels set in the tariff.
3.2.2 Surpluses
The surpluses realised during the tariff period shall be used to implement priority service delivery capital projects approved by WASREB.
3.2.3 Catchment Protection
The utility shall undertake measures to conserve/ protect the catchment areas of their water sources as part of Corporate Social Responsibility
3.2.4 Creation of distinct water and Sewer cost centres
MEWASSCO will ensure that separate water and sewer cost centres are created and that different records of operations of the two centres are
maintained.
3.2.5 Reporting
The utility shall submit quarterly performance reports to WASREB in the prescribed format.
3.2.6 Regulatory Levy
The utility is to pay a monthly regulatory levy based on 4% of turnover, which is inclusive of billing for other services and interest income
earned.
3.2.7 Investments
The utility shall undertake the investments in Table 1: -
4.0 Penalty Notice
4.1 Take note that failure of an Accounting Officer to administer this tariff and the conditions attached to it is an offence subject to section
196 (2) of the Public Finance Management Act 2012, 117 (1) (aa) of the County Governments Act 2012, Sections 147 and 158 of the Water Act
2016, and Regulations 46 (1), 101 and 105 of the Water Services Regulations 2025.
4.2 Failure to comply with the tariff and conditions attached to it amounts to a breach of licence conditions and shall attract sanctions pursuant
to section 92 of the Water Act 2016, including:
i. Payment of a penalty
ii. Suspension or cancellation of the licence
iii. Placement of the utility under Special Regulatory Regime
iv. Prosecution.
Table 1: Internally Funded Investments by Meru Water and Sewerage Services Company Limited (MEWASSCO)
Name Description No. Price 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029
1. Equipment
Executive Office
chairs
Office Chairs 25 35,000 175,000 175,000 175,000 175,000 175,000
Workstation 2 250,000 250,000 250,000 - - -
Boardroom tables 2 300,000 300,000 - 300,000 - -
Boardroom chairs 20 40,000 - 800,000 - - -
Paper shredder 1 50,000 - 50,000 - - -
Safe 1 300,000 - 300,000 - - -
Desktop computers HP 290GRAM-4 Micro Tower PC-Intel
Core! -8GB RAM-1TB HDD-10500,21''
15 130,000 390,000 390,000 390,000 390,000 390,000
20 20
Name Description No. Price 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029
Windows 10 Pro.TFT Monitor Year
Dealership Warranty
Motorcycles Yamaha, YBR 125G, Japan 2 300,000 300,000 300,000
CCTV Cameras 8CH DVR Embedded up to 5MP,
HD5MP full colour cameras, CAT 6
Siemon,4u cabinet, surveillance HDD,
heavy duty pipes,25mm,5M Metallic
CCTV post, GSM LTE Router,1KVA
Hybrid Inverter and installation, battery
2v,150AMP, Sollatek Avs 30 Charge
Controller, Changeover switch,10.mm
Solar panel 200w
5 100,000 100,000 100,000 100,000 100,000 100,000
Laptop HP Pavilion 15 Laptop PC 15-
EG0050WM 15.6'' FHD Touchscreen
Display 11th Gen Intel Core !5-1135G7
up to 4.2GHz 512GB SSD 8GB DDR4
SDRAM Intel Iris X Graphics HP
7 150,000 300,000 300,000 150,000 150,000 150,000
EPSON printer Eco Tank L3250 3-IN-1 Printer Epson
printer, scan, and photocopy
2 45,000 - 45,000 - 45,000 -
Printers Ricoh IM 2702 A3 black and white
multifunction printer, Copy, print, scan,
and optional fax
Prints up to 27 ppm
7″ Smart Operation Panel Mobile printing
3 - 350,000.00 350,000.00 350,000.00 - -
Mobile smartphones Smartphones running on the latest
Android version, a quad-camera setup,
and a 5000mAh battery. Supporting 5G
networks and NFC
30 60,000 420,000 420,000 360,000 300,000 300,000
water dispenser - 6 32,000 64,000 32,000 32,000 32,000 32,000
Asset Tagging by bar
codes
- 1 500,000 500,000.00 - - -
Toyota Hilux double
cab
- 1 8,500,000 8,500,000 - - - -
Sewer manhole
covers
- 80 10,000 200,000 200,000 200,000 100,000 100,000
Turbidimeter 2100Q-
Hach
- 2 450,000 - - 450,000 - 450,000
Solar-powered pump - 2 950,000 950,000 - 950,000 - -
Replacement of the
leaking SV with an
assisted butterfly
valve (AVK) at the
new water treatment
plant
- 3 1,500,000 1,500,000 - 1,500,000 - 1,500,000
Sub Totals - 13,799,000 4,212,000 4,657,000 1,292,000 3,197,000
B. Infrastructural Investment
Drilling, Test
Pumping, Equipping,
and Civil Works for
four Standard
Solarised Boreholes
with an Elevated
Steel Storage Tank
As per BQ As per
BQ
- 27,743,113 15,743,113 - 16,743,113 6,743,113.8
Extend D1-16 DN
63MM to Kithoka
Scheme and SOS.
As per BQ As per
BQ
- 6,794,533.7
5,295,722.7
-
Upgrading of
Kambakia -
Kaongoacheke
Assorted Pipelines
As per BQ As per
BQ
- 3,292,611.9
2,078,904.5
Supply and install
high lift surface
pumps
As per BQ As per
BQ
- 3,200,000 2,400,000 800,000.00 2,000,000
Procure and install
air blowers for the
Milimani Water
Treatment Plant
As per BQ As per
BQ
- 6,760,000 9,440,000.0
-
Install an Automatic
single-dosing system
for Alum
As per BQ As per
BQ
- 2,505,000 2,091,000
Install a transmission
main to Magundu
As per BQ As per
BQ
- 8,274,440.3
8,274,440 8,274,440.3
Purchase customer
meters (New
Connections,
- 6720 6,500 8,736,000 8,736,000 8,736,000 8,736,000 8,736,000
2nd January, 2026 THE KENYA GAZETTE
Name Description No. Price 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029
Replacement of
faulty and aged
meters)
Procure and install
graded filter media
for the Milimani
Water Treatment
Plant and HLT Water
Treatment plants
As per BQ As per
BQ
- 3,870,000 -
Sub Total
55,738,647 30,171,726 32,546,163 37,623,554 29,923,459
C. Non-Revenue Management
Establish 60 DMA in
5 years
- - - 1,849,997 1,849,997 1,849,997 1,849,997 1,849,997
Replacement of
Faulty Bulk Meters
- 3 150,091 450,273.00 - - - -
Purchase and
Installation of
Sectional Valves
As per BQ As per
BQ
- 1,554,958 - - - -
Purchase and
Installation of Air
Valves
As per BQ As per
BQ
- 2,571,650 2,571,650 - 2,571,650 -
Purchase
&Installation of
Pressure Reducing
Valves
As per BQ As per
BQ
- - 3,828,960 - 3,828,960 3,828,960
Replacement of
Pipelines prone to
pressure bursts or
High NRW ratios
As per BQ As per
BQ
- - - 6,263,400 -
Buying of NRW
reduction equipment
(Pressure loggers and
UFMs Portable
Meter Testing Kits)
- 2 250,000 - - 250,000.00 250,000.00 -
Motorbikes for the
team as the SPA
expands
Yamaha, YBR 125G, Japan 2 300,000 600,000.00 - - - -
Sub Totals 7,026,878 8,250,607 8,363,397 8,500,607 5,678,957
TOTAL 76,564,526 42,634,333 45,566,560 47,416,161 38,799,416
Dated the 2nd December, 2025
RICHARD CHERUIYOT,
MR/7897570 Ag. Chief Executive Officer, Water Services Regulatory Board.
Dated the 2nd December, 2026.
RICHARD CHERUIYOT,
Ag. Chief Executive Officer, Water Services Regulatory Board.
Extracted Entities (1)
previous_gazette_ref
63
Details
- Act / Legislation
- THE WATER ACT
- Reference
- Cap. 372
- Section
- section 72(1)(b)
- Signed By
- RICHARD CHERUIYOT
- Title
- Ag. Chief Executive Officer, Water Services Regulatory Board
- Date Signed
- 2nd December 2026
- Page
- 17
- Extraction Method
- regex
Source Gazette
Vol. CXXVIII No. 1
Published 2nd January 2026