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GAZETTE NOTICE NO. 7302
GAZETTE NOTICE NO. 7302
THE WATER ACT
(No. 43 of 2016)
APPROVAL
APPROVED TARIFF STRUCTURE FOR THE PERIOD 2024/2025 TO 2029/2030
THE Water Services Regulatory Board (WASREB), under powers granted by section 72(1)(b) and (2) of the Water Act, 2016, has approved the
regular tariff adjustment for the area served by Nakuru Water and Sanitation Services Company (NAWASSCO).
NAWASSCO applied to the Water Services Regulatory Board (WASREB) for a review of water services tariffs for the period 2024/2025 to
2029/2030 in line with 72 (1) (b) of the Act. Public consultation on the NAWASSCO application was carried out by the requirements of section 139
of the Water Act, 2016.
Having considered the application, the written and oral submissions by all stakeholders, and the current data, WASREB has determined that an
upward tariff review is justified for NAWASSCO to improve service delivery, operate sustainably, and protect consumer interests by meeting the
tariff conditions attached to the tariff.
WASREB gives a one-month notice from the date of this communication to all existing and potential customers of NAWASSCO that the
structure of approved tariffs for water services for the six financial years 2024/2025, 2025/2026, 2026/2027, 2027/2028, 2028/2029 and 2029/2030
shall be as follows:
1.0 Approved Tariff Structure for the period 2024/2025 to 2029/2030
1.1 Water Tariff
Consumer Categories Consumption Block Approved Tariff
(M3) (Kshs/M3)
Domestic/Residential 1-6 95
7-20. 123
21-50 135
51-100 145
101-300 155
>300 165
Multi-Dwelling Units Flat Rate 123
Yard Taps Flat Rate 123
Commercial/Industrial/Government/Institutions 1-50 135
51-100 145
101-300 155
>300 165
Public Schools, Colleges and Universities 1-600 123
601-1200 145
>1200m3 165
Bulk Sales Per M3 50
Kiosks Per M3 80
Customers with non-functional meters shall be billed based on the average of the last three months’ bills.
1.2 Sewerage Tariff
1.2.1 Consumers with a Water Connection
Consumer Categories Consumption Block Approved Tariff
(M3) (KSh./M3)
Domestic/Residential 1-6 90
7-20. 105
21-50 115
51-100 125
101-300 135
>300 155
30th May, 2025 THE KENYA GAZETTE
Consumer Categories Consumption Block Approved Tariff
(M3) (KSh./M3)
Multi-Dwelling Units Per M3 105
Commercial/Industrial/Government/Institutions 1-50 115
51-100 125
101-300 135
>300 155
Public Schools, Colleges, and Universities 1-600 102
601-1200 130
>1200m3 155
1.2.3 Customer with no water connection
Sewerage consumers without a water connection shall be charged as follows:
• Domestic customers without a metered water source (Per Single dwelling unit): Ksh. 300 Per Month
• All other categories: 75% of the volume of water consumed as per the metered source of water, including boreholes, at the rates specified
in 1.2.1 above
1.3 Indexation
The utility’s approved tariffs for water and sewerage shall be eligible for annual indexation, as per the Water Services Regulatory Board
(WASREB) regulations. The inflation adjustment shall come into effect every July of the tariff period, commencing July 2026.
1.4 Miscellaneouse Charges
Item/ Service Charge (Ksh.)
Sanitation Levy (5% of water bill) 5% of the water Bill
Water Deposit
Category of consumer
Domestic 2500
Retail shops less than 10m3 3000
Retail shops more than 10m3 3,500
Bar and restaurants less than 15 m3 4000
Bar and restaurants more than 15 m3 6,000
Hotel class “A” and “B” less than 150 m3 12,000
Hotel class “A” and “B” more than 150 m3 15000
Hotel class “C” and ‘D’ less than 150 m3 18000
Hotel class “C” and ‘D’ more than 150 m3 20,000
Hospitals and Health centres more than 150 m3 20,000
Hospitals and Health centres less than 150 m3 12,000
Schools and other institutions more than 200 m3 20,000
Schools and other institutions less than 200 m3 10,000
Minor construction sites of more than 200 m3 15,000
Major construction sites more than 300 m3 50,000
Light industries less than 200 m3 30,000
Medium industries between 200 m3 and 300 m3 50,000
Heavy industries of more than 300 m3 100,000
Water Kiosks 5,000
Customers with only sewer connection are to be charged a deposit equivalent to a water connection
Other Charges
Service
New water connection fee – Connection size: ½ inch to 1 inch 2,500
New water connection fee – Connection size: 1.5 inches to 3 inches 7,500
New water connection fee – Connection size above 3inches 15,000
Water Reconnection fee – at meter point 1,000
Water Reconnection fee – at mains 5,000 and double deposit
Tanker – 8000 & 16,000 litres 2,500 & 5,000 respectively per tanker within NAWASSCO’s area
for all consumers
Sale of water Per M3 at bowsing point (own tanker) Ksh. 123
Replacement of stolen or damaged meters 100% of the market cost of the meter
Meter testing on request 500
Sewer Connection- Residential/ Domestic 5,000
Sewer Connection- Commercial, Government, Schools, Universities and
Colleges
7,500
Sewer Connection- Industrial 15,000
Private sewer unblocking 2,500
Leak detection services 1,000
Sewer Reconnection fee 15,000
Statement of account fees 200
For cutting off the supply at the request of the consumer 200
For turning on the supply otherwise than in respect of a first connection 200
Exhauster Services (Company Exhauster) 5,000 for other customers and 4,000 for informal settlements
Private Exhausters (Dumping into the company’s sewer system) 15,000 per Truck per month
Penalties
THE KENYA GAZETTE 30th May, 2025
Item/ Service Charge (Ksh.)
Illegal water connection, -Commercial, Industry, Construction (Fraud) 100,000 plus estimated consumption during the period of illegality
Illegal water connection, (Fraud) – Domestic 30,000 plus estimated consumption during the period of the illegality
Overcharging (fraud) at water kiosk 15,000
Illegal sewer connection- Commercial, Industry, Construction 100,000
Illegal sewer connection- Domestic, Government, Schools, Universities
& Colleges
30,000
Self-reconnection after cut-off for non-payment 5,000 and billing to be backdated from the date of cut-off
Surcharge for tampering with meters (this to include meter removal,
reversing of meter etc)
5,000
Surcharge for direct suction of water from the supply line using a pump 10,000
2.0 Cost Summary
Below is the summary of the recommended cost structure that makes up the total costs to be incurred by NAWASSCO during the tariff period:
Expenditure Item 2023/24 2024/25 2025/26 2026/27 2027/28 2028/29 2029/30
Operations 926,937,442 1,109,264,534 1,192,911,840 1,276,579,071 1,396,508,838 1,484,212,610 1,550,212,936
Maintenance 111,069,118 100,117,500 87,849,500 106,459,500 119,321,500 106,885,700 120,792,320
Regulatory Levy 46,783,375 53,569,155 84,041,462 84,374,887 84,708,309 85,041,734 85,209,154
Total O&M Costs 1,084,789,935 1,262,951,189 1,364,802,802 1,467,413,458 1,600,538,646 1,676,140,044 1,756,214,409
Investment Costs 70,758,843 36,552,825 582,502,797 475,205,188 354,178,454 327,286,176 235,149,070
Debt Repayment 39,468,545 39,468,545 39,468,545 39,468,545 39,468,545 39,468,545 39,468,546
Total Costs 1,195,017,323 1,338,972,559 1,986,774,143 1,982,087,191 1,994,185,645 2,042,894,764 2,030,832,025
Total Billing (KShs) 1,150,087,984 1,339,228,877 2,101,036,549 2,109,372,185 2,117,707,719 2,126,043,355 2,130,228,840
Collection Efficiency (%) 96% 95% 95% 95% 95% 95% 95%
Projected Revenue 1,104,084,464 1,272,267,433 1,995,984,721 2,003,903,576 2,011,822,333 2,019,741,187 2,023,717,398
O&M Cost Coverage 102% 101% 146% 137% 126% 120% 115%
Total Cost Coverage 92% 95% 100% 101% 101% 99% 100%
3.0 Conditions attached to the tariff approval
The conditions attached to this approval, which shall form part of the license conditions of NAWASSCO, are:
(i) Service Delivery Conditions attached to the Tariff
Service Delivery Conditions
Target 2023/2024 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029 2029/2030
Water Coverage (%) 92% 96% 97% 98% 99% 100% 100%
Sewerage Coverage (%) 32% 33% 34% 36% 38% 40% 42%
Water quality standards (%) 100% Compliance With Standards
Personnel Expenditure as % of O&M 29% 29% 29% 28% 28% 28% 28%
Maintenance Expenditure as % of
O&M
8% 8% 8% 8% 8% 8% 8%
Investment Expenditure as a % of
Total Expenditure
6% 3% 29% 24% 18% 16% 12%
Non-Revenue Water 26% 26% 26% 26% 26% 25% 25%
Hours of Supply (Hrs.) 21 22 23 24 24 24 24
Staff per 1000 connections 3 3 3 3 3 3 3
Metering ratio (%) 100% 100% 100% 100% 100% 100% 100%
Collection Efficiency (%) 95% 95% 95% 95% 95% 95% 95%
Resale at Kiosk 2kshs/20 litres Jerrican 5kshs/20 litres Jerrican
(ii) Annual budgets: The WSP shall adhere to the budgetary levels set in the tariff.
(iii) Surpluses: The surpluses realised during the tariff period shall be used to implement priority service delivery capital projects approved by
WASREB.
(iv) Catchment Protection: The utility shall undertake measures to conserve/ protect the catchment areas of their water source as part of Corporate
Social Responsibility.
(v) Reporting: The utility shall submit quarterly performance reports to WASREB in the prescribed format.
(vi) Creation of distinct water and sewer cost centres: NAWASSCO will ensure that separate water and sewer cost centres are created and that
different records of operations of the two centres are maintained.
(Vii) Creation of a Separate Bank Account for Sanitation Levy: NAWASSCO shall open and maintain a separate bank account for the sanitation levy.
(viii) Ring-Fencing Sanitation Levy: WSP shall ring fence sanitation levy funds and seek concurrence from WASREB whenever it wants to use the
funds.
(ix) Investments: The utility shall undertake the investments in Table 1:
30th May, 2025 THE KENYA GAZETTE
Table 1: Investments
Description Length
(M)/QTY
Unit Price
(Kshs) 2025/2026 2026/2027 2027/2028 2028/2029 2029/2030
1. Water
Infrastructure
Improving Access to Safe Water
Services for People Living in
Umoja Estate in Nakuru
9,360 - 12,912,226 - - - -
Improving Access to Safe Water
Services for People Living in
Kiamunyeki Estate in Nakuru
26,070 - - 21,734,287 - - -
Improving Access to Safe Water
Services for Communities in The
Low-Income Areas of Maili Sita
Estate in Nakuru
29,580 - - - 22,030,547 - -
Improving Access to Safe Water
Services in Mzee Wanyama of
Nakuru
18,250 - - - - 35,190,212
Improving Access to Safe Water
Services for People Living in
Mililani and Ngombe (Kakuros)
Estate in Nakuru
17,600 - - - - - 30,190,260
2. Purchase of
Motor Vehicles
Single Cabin Pickup 2000-2600 cc 5 5,500,000 5,500,000 11,000,000 11,000,000 - -
Double Cabin Pickup 2000-2600cc 1 7,000,000 7,000,000
Motor Cycles 10 250,000 2,500,000
Official Vehicle for HR & Admin
(Headquarters) 3000cc
1 14,000,000 14,000,000
Double Cabin Pickup 2000-2600cc 1 7,000,000 7,000,000
Single Cabin Pickup (Production,
Electromechanical, Distribution
section & for river intake patrols)
2000-2600cc
4 5,500,000 - 22,000,000 - - -
Motor Vehicle Lory with Crane and
boom 3000-4000cc
1 15,000,000 - 15,000,000
Motor Vehicle Excavator (Backhoe
Loader) 3000-4000cc
2 12,500,000 - 25,000,000 -
3. Water
Meters
Consumer Meters 15MM,
Volumetric R 200 and Above- Class
C
Various
sizes are
procured on
a need
basis.
The size of
pumps and
motors is as
per the
attached
tender
minutes for
2024/2025FY
150,000,000 - - - -
Production, DMA & TMA meters-
Various Sizes
Various
sizes are
procured on
a need
basis.
The size of
pumps and
motors is as
per the
attached
tender
minutes for
2024/2025FY
20,000,000 20,000,000 20,000,000 20,000,000 20,000,000
4. Plant &
Equipment
Atomic Absorption
Spectrophotometer AA-7800 Series
1 12,000,000 - 12,000,000 - - -
Welding & Dewatering Machine
(Denio -180SS)
1 1,200,000 - 1,200,000 - - -
Pumps and Motors- Various Sizes Various
sizes are
procured on
a need
basis.
The size of
pumps and
motors is as
per the
attached
tender
minutes for
2024/2025FY
100,000,000 50,000,000 25,000,000 25,000,000 50,000,000
Smart Mobile Phones 120 31,000 - 1,860,000 1,860,000
Solarization of Kabatini 12No.
Boreholes- The cost Solar Panels,
Solar Batteries, Hybrid Inverters,
Solar Roof Mounting Frames,
Batteries & Inverter Racks, Power
Cables and Installation Accessories
12 5,000,000 - 60,000,000 - - -
5. Computers
Hardware and
Accessories
Computer with widescreen/Display 2 600,000 1,200,000
Network switches, routers and LAN Lot 12,400,000 12,400,000 - - -
Firewall 1 1,500,000 1,500,000 - - - -
Servers, 2 1,500,000 1,500,000 1,500,000
Desktop computers 40 150,000 1,500,000 1,500,000 1,500,000 1,500,000
Laptops 20 200,000 2,000,000 2,000,000
THE KENYA GAZETTE 30th May, 2025
Description Length
(M)/QTY
Unit Price
(Kshs) 2025/2026 2026/2027 2027/2028 2028/2029 2029/2030
Printers 10 100,000 1,000,000 - - -
Backup system for ERP 1 13,000,000 13,000,000 - - -
Automated Meter Reading (AMR)
in 5No. Zones
1 270,000,000 120,000,000 50,000,000 50,000,000 50,000,000 -
Computer-Assisted Audit
Techniques
1 1,500,000 1,500,000 - - -
ERP Software Review and Re-
design
1 15,300,000 - 15,300,000 - - -
6. Land &
Buildings
Land acquisition for drilling
Boreholes within eastern zone 2No.
Acres
2 5,000,000 - - - 10,000,000 -
7. Sewer
Infrastructure
Sewer Construction at Unsurveyed
Sec 58
3,000 - 32,267,631 - - - -
Condominium Sewer Construction
at Free Area, Rhonda, Mwariki
10,500 - 29,613,016 - - - -
Sewer Construction at Kipchoge
Avenue
800 - 9,024,192 - - - -
Sewer Construction at Manyani 3,000 - 33,891,631 - - - -
Sewer Construction at Lake View
Estate
1,500 - 18,258,313 - - - -
Sewer Rehabilitation at Free Area 1,000 - 11,035,786 - - - -
Sewer Construction at Kiratina 3,000 - - 37,759,743 - - -
Sewer Construction at Mwariki B
Estate
10,000 - - 113,951,158 - - -
Sewer Rehabilitation at Pangani
Estate
1,600 - - - 17,581,423 - -
Sewer Construction at London
Block 20 And 21
6,000 - - - 62,713,752 - -
Sewer Construction at
Mediheal/Nagaria
8,000 - - - 103,652,732 - -
Sewer Construction at Mawanga 12,000 - - - - 94,603,620 -
Sewer Construction at Neylan
Estate
6,500 - - - - 72,632,344 -
Sewer Construction at Naka Estate 5,500 - - - - - 58,250,637
Sewer Construction at Freehold
Estate
4,500 - - - - - 50,348,423
Sewer Rehabilitation at
Shabaab/Koinange
2,400 - - - - - 24,859,750
8. Purchase of
Motor Vehicles
Single Cabin Pickup -Sewerage
Section 2000-2600cc
1 5,500,000 5,500,000 5,500,000 - - -
Motor Vehicle with a Sewer Suction
Unit
1 35,000,000 35,000,000 - -
Grand Total 582,502,797 475,205,188 354,178,454 327,286,176 235,149,070
Dated the 24th May, 2025.
RICHARD CHERUIYOT,
Ag. Chief Executive Officer,
Water Services Regulatory Board.
Dated the 24th May, 2025.
RICHARD CHERUIYOT,
Ag. Chief Executive Officer, Water Services Regulatory Board.
Extracted Entities (1)
previous_gazette_ref
7302
Details
- Act / Legislation
- THE WATER ACT
- Reference
- No. 43 of 2016
- Section
- section 72(1)(b)
- Signed By
- RICHARD CHERUIYOT
- Title
- Ag. Chief Executive Officer, Water Services Regulatory Board
- Date Signed
- 24th May 2025
- Page
- 16
- Extraction Method
- regex
Source Gazette
Vol. CXXVII No. 108
Published 17th May 2025