GAZETTE NOTICE NO. 13178

under the powers granted by section 72 (1) (b) and (2) of the Water Act, 2016, has approved the regular tariff adjustment for the area served by Narok Water and Sewerage Services Company Limited (NARWASSCO). Narok Water and Sewerage Services Company LTD (NARWASSCO) applied to the Water Services Regulatory Board (WASREB) for a review of water services tariffs for the period 2026/2027 to 2028/2029, as per section 72 (1) (b) of the Water Act 2016. Public consultation on the NARWASSCO application was carried out in accordance with the requirements of section 139 of the Water Act 2016. Having considered the application, the written and oral submissions by all stakeholders and the current data, WASREB has determined that an upward tariff review is justified for NARWASSCO to improve service delivery, operate sustainably and protect consumer interests by meeting the tariff conditions attached to the tariff. WASREB hereby gives a one-month notice from the date of this communication to all existing and potential customers of NARWASSCO that the structure of approved tariffs for water services for the three financial years 2026/2027, 2027/2028 and 2028/2029 shall be as follows: 1.0 Approved Tariff Structure 1.1 Water Tariff Structure for the period 2026/2027 to 2028/2029 Consumer Categories Consumption Block (m3) Approved Tariff (KSh./m3) Domestic/Residential 1-6 140 7-20 155 21-50 165 51-100 175 101-300 185 >300 200 Multi-Dwelling Units Per M3 155 Commercial/Industrial 1-50 150 51-100 165 14th August, 2026 THE KENYA GAZETTE Consumer Categories Consumption Block (m3) Approved Tariff (KSh./m3) 101-300 180 >300 200 Government/Institutions 1-50 150 51-100 165 101-300 180 >300 200 Public Schools, Colleges, and Universities 1-600 150 601-1200 160 >1200m3 180 Unique Consumer Categories Water Bowsing Points Per m3 155 Water Kiosks Per m3 70 Customers with non-functional meters shall be billed based on the average of the last three months’ bills. 1.4 Sewerage Tariff Structure for the period 2026/2027 to 2028/2029. 1.4.1 Consumers with a Water Connection (e) Sewerage will be charged at 75% of the water volumes, billed at the rates specified in (1.1) above for all customer categories. Consumer Categories Consumption Block (m3) Approved Tariff (KSh. /m3) Domestic/Residential 1-6 125 7-20 135 21-50 145 51-100 155 101-300 165 >300 180 Multi-Dwelling Units Per M3 135 Commercial/Industrial 1-50 135 51-100 145 101-300 165 >300 180 Government/Institutions 1-50 135 51-100 145 101-300 165 >300 180 Public Schools, Colleges, and Universities 1-600 135 601-1200 145 >1200m3 170 (f) Disconnected water accounts shall be charged on the average of the last three months’ sewerage charges before disconnection 1.2.2 Consumers without a water connection Sewerage consumers without a water connection shall be charged as follows: (iii) Single dwelling domestic unit: KSh. 350 per month. (iv) 75% of the volume of water consumed as per the metered source of water at the rates specified (in 1.2.1(a)) above. 1.3 Indexation The utility’s approved tariffs for water and sewerage shall be eligible for annual indexation, as per the regulations of the Water Services Regulatory Board (WASREB). The inflation adjustment shall come into effect every July of the tariff period commencing July 2027. 1.4 Miscellaneous Charges These shall be as follows: Item/ Service Charge (KSh.) Water Deposit Category of consumer Domestic 2500 Retail shops less than 10m3 3000 Retail shops with more than 10m3 3,500 Bar and restaurants with less than 15 m3 4000 Bar and restaurants more than 15 m3 6,000 Hotel class “A” and “B” with less than 150 m3 12,000 Hotel class “A” and “B” with more than 150 m3 15000 Hotel class “C” and ‘D’ less than 150 m3 18000 Hotel class “C” and ‘D’ more than 150 m3 20,000 Hospitals and Health centres with more than 150 m3 20,000 Hospitals and Health centres with less than 150 m3 12,000 Schools and other institutions have more than 200 m3 20,000 Schools and other institutions with less than 200 m3 10,000 Minor construction sites of more than 200 m3 15,000 Major construction sites with more than 300 m3 50,000 Light industries with less than 200 m3 30,000 Medium industries between 200 m3 and 300 m3 50,000 3990 3990 Item/ Service Charge (KSh.) Heavy industries of more than 300 m3 100,000 Water Kiosks 5,000 Customers with only a sewer connection are to be charged a deposit equivalent to a water connection Other Charges Service New water connection fee – Connection size: ½ inch to 1 inch 2,500 New water connection fee – Connection size: 1.5 inches to 3 inches 7,500 New water connection fee – Connection size above 3inches 15,000 Water Reconnection fee – at meter point 1,000 Water Reconnection fee – at mains 5,000 and double deposit Tanker – 8000 & 16,000 litres 2,500 & 5,000, respectively, per tanker within the WSP area for all consumers Sale of water per M3 at Browsing Point (own tanker) 155 Replacement of stolen or damaged meters 100% of the market cost of the meter Meter testing on request 500 Special meter reading under customer’s request 500 Sewer Connection- Residential/ Domestic 5,000 Sewer Connection- Commercial, Government, Schools, Universities, and Colleges 7,500 Sewer Connection- Industrial 15,000 Private sewer unblocking 2,500 Leak detection services 1,000 Sewer Reconnection fee 15,000 Printing of the customer’s statement on their own request 200 For cutting off the supply at the request of the consumer 200 For turning on the supply otherwise than in respect of a first connection 200 Exhauster Services (Company Exhauster) 5,000 for other customers and 4,000 for informal settlements Private Exhausters (Dumping into the company’s sewer system) 15,000 per Truck per month Penalties Illegal water connection -Commercial, Industry, Construction (Fraud) 100,000 plus estimated consumption during the period of illegality Illegal water connection (Fraud) – Domestic 30,000 plus estimated consumption during the period of the illegality Overcharging (fraud) at the water kiosk 15,000 Illegal sewer connection- Commercial, Industry, Construction 100,000 Illegal sewer connection- Domestic, Government, Schools, Universities & Colleges 30,000 Self-reconnection after cut-off for non-payment 5,000, and billing to be backdated from the date of the cut-off Surcharge for tampering with meters (this includes meter removal, reversing of meter, etc.) 5,000 Surcharge for direct suction of water from the supply line using a pump 10,000 2.0 Cost Structure 2.1 Cost Summary Below is the summary of the projected annual cost structure that makes up the total costs to be incurred by NARWASSCO during the tariff period: Expenditure Item 2025/26 2026/27 2027/28 2028/29 Operations 146,011,784 152,738,114 159,233,990 166,027,742 Maintenance 26,417,774 28,538,663 30,037,096 31,441,454 Regulatory Levy 6,209,000 8,292,467 8,606,021 8,844,221 Total O&M Costs 178,638,558 189,569,244 197,877,107 206,313,417 Investment Costs 2,393,180 3,692,600 4,647,180 2,690,000 Debt Repayment - - - - Total Costs 181,031,738 193,261,844 202,524,287 209,003,417 Total Billing (KSh.) 148,092,745 207,311,665 215,150,536 221,105,531 Collection Efficiency (%) 95% 95% 95% 95% Projected Revenue 140,688,108 196,946,081 204,393,009 210,050,254 O &M Cost Coverage 79% 104% 103% 102% Total Cost Coverage 78% 102% 101% 101% 6.0 Conditions attached to the tariff approval. The conditions attached to this approval, which shall form part of the license conditions of NARWASSCO, are: 6.1 Service Delivery Conditions attached to the Tariff Target 2025/2026 2026/2027 2027/2028 2028/2029 Water Coverage (%) 78% 80% 82% 83% Water quality standards (%) 100% Compliance with Standards Personnel Expenditure as % of O&M 35% 34% 33% 33% Non-Revenue Water 33% 32% 31% 30% Hours of Supply (Hrs.) 12 13 14 15 14th August, 2026 THE KENYA GAZETTE Target 2025/2026 2026/2027 2027/2028 2028/2029 Staff per 1000 connections 12 12 11 11 Metering ratio (%) 100% 100% 100% 100% Collection Efficiency (%) 90% 95% 95% 95% Resale at Kiosk Regulate resale by kiosk vendors at Ksh. 5 per 20 litres. Tariffs at kiosks must be displayed at strategic points for public awareness 6.2 Annual budgets: The WSP shall adhere to the budgetary levels set in the tariff. 6.3 Surpluses: The surpluses realised during the tariff period shall be used to implement priority service delivery capital projects approved by WASREB 6.4 Reporting: The utility shall submit to WASREB a quarterly performance report in the format provided. 6.5 Creation of distinct water and sewer cost centres: NARWASSCO will ensure that separate water and sewer cost centres are created and that different records of operations of the two centres are maintained 6.6 Catchment Protection: The utility shall undertake measures to conserve/ protect the catchment areas of their source of water as part of Corporate Social Responsibility 6.7 Regulatory Levy: The utility is to pay a monthly regulatory levy based on 4% of turnover, which is inclusive of billing for other services and interest income earned. 6.8 Investments: The utility shall undertake the investments in Appendix 1 4. Penalty notice 4.5 Take note that failure of an Accounting Officer to administer this tariff and the conditions attached to it is an offence subject to section 196 (2) of the Public Finance Management Act 2012, 117 (1) (aa) of the County Governments Act, 2012, sections 147 and 158 of the Water Act, 2016, and Regulations 46 (1), 101 and 105 of the Water Services Regulations 2025. 4.6 Failure to comply with the tariff and conditions attached to it amounts to a breach of licence conditions and shall attract sanctions pursuant to section 92 of the Water Act 2016, including: (v) Payment of a penalty (vi) Suspension or cancellation of the licence. (vii) Placement of the utility under Special Regulatory Regime. (viii) Prosecution. Appendix 1: Investments through internally generated funds by Narok Water and Sewerage Services Company Limited PROPOSED INVESTMENTS FROM INTERNALLY GENERATED FUNDS Targetted Investment Project Area Guide Size Descriptions Unit Cost Quantity 2026/2027 2027/2028 2028/2029 A. Metering Ilmashariani area Purchase of 200No Plastic Water meters DN15 Plastic Meters 5,000 200 250,000 250,000 250,000 Procurement of 1No GI Pipe-dn15, other pipe fittings for water connections, Threading of GI Pipes, and installations DN15 Pipes and fittings for customer connections 15,000 200 750,000 750,000 750,000 B. Movable Assets Narok Scheme and Ololulunga Scheme Purchase of 4 No Motobikes 155cc KIBO 150,000 4 300,000 300,000 - C. NRW REDUCTION PLAN CAPEX Installation of a production meter in Ololulunga DN100 Production meters 124,750 2 249,500 - Installation of a DMA meter in the Ilmashariani area DN100 DMA 167,000 1 167,000 - Installation of a production meter in suswa area DN100 DMA 197,000 1 197,000 - Procure and install a data logger/memory card for Fanaka and other UFM'S at NWTP N/A Production meters 141,840 2 - 283,680 - Procurement and installation of the Hass line DMA Meter ND75 DMA 156,800 1 156,800 - Procurement and installation of the CHAMBAI line DMA Meter DN100 DMA 127,000 1 127,000 - Procure and installation of Garage line DMA Meter DN50 DMA 116,800 1 116,800 - Procurement and installation of the Mwamba line DMA Meter DN100 DMA 197,000 1 197,000 - Procurement and Installation of Smart meters DN25 SMART METERING 40,000 6 240,000 - 3992 3992 Targetted Investment Project Area Guide Size Descriptions Unit Cost Quantity 2026/2027 2027/2028 2028/2029 for major consumers, selected customers, and the water collection point DN50 SMART METERING 80,000 2 160,000 - DN100 SMART METERING 120,000 2 240,000 - OPEX Replacement of nonfunctional meters, mainly in the Ololulunga scheme- Already procured DN15 CUSTOMER METERS 6,000 50 300,000 - Procurement and replacement of dilapidated pipes- DN50, to DN100, Upvc PN12.5 DN50 Pipeline 900 250 225,000 - DN100 Pipeline 1,250 250 - 312,500 - Measurement of minimum night flow for each DMA per Quarter N/A DMA 150,000 4 - 600,000 - D. Water System Extension Narok town, Ilmashariani, and Ololulunga Procurement and installation of pipelines to new areas DN100 HDPE DN100 PN12.5 20 - - 690,000 DN50 HDPE DN50, PN12.6 130 - - Repair Damaged Maholes and replace them with less Concrete manholes and covers Concrete manholes and covers 4,000 150 - 600,000 - Installation of a new Manhole 900mm diameter ready- made Manholes Manholes 10,500 35 367,500 - E. Treatment Works Ololulunga Procurement and installation of chemical dozers at Ololulunga treatment plant All chemical water dozers - Aum, SODA, ASH, and Chlorine, 200,000 3 - 600,000 - Procurement and Replacement of Filter media at ololulunga treatment plant - - 1,000,000 Procurement and installation of chemical dozers at Naroosura Storage Tank All chemical water dozers - Aum, SODA ASH, and Chlorine, 200,000 3 600,000 - - TOTAL 3,692,600 4,647,180 2,690,000 Dated the 14th August, 2026. RICHARD CHERUIYOT, Ag. Chief Executive Officer, MR/8284338 Water Services Regulatory Board.